At Richmond upon Thames Flowers, we are dedicated to ensuring that our online flower ordering experience is accessible and inclusive for all members of the Richmond upon Thames community. We constantly strive to offer equal access and usability so that every customer—regardless of ability—can order Richmond upon Thames Flowers online with simplicity and confidence.
Richmond upon Thames Flowers is designed and developed in line with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. These guidelines are internationally recognised standards for web accessibility and focus on making digital content more accessible to a wider range of people, including those with disabilities. By aligning with WCAG 2.1 AA, we work to ensure our site’s content and functionalities are easier to perceive, operate, and understand for all users.
To make our website welcoming and usable for visually impaired customers in Richmond upon Thames and beyond, we have optimised our site to be compatible with popular screen reader technologies. This includes providing proper semantic markup, descriptive alt text for all floral images, and keyboard navigation support. Our priority is that customers using screen readers can easily navigate, access information, and complete the Richmond upon Thames Flowers ordering process without barriers.
Visual accessibility is vital to us. Our website uses a high contrast colour palette to ensure that text, images, and call-to-action buttons are clearly visible to as many users as possible, including those with vision impairments. Sufficient contrast ratios between text and background are implemented throughout our ordering journey, so every Richmond upon Thames Flowers customer can read and interact confidently.
We believe that every customer in Richmond upon Thames should be able to order flowers online easily. All interactive elements, including forms and navigation menus, are designed to be intuitive and accessible. Whether you are choosing bouquets, entering delivery details, or confirming payment, our website has been tested for accessibility to address a range of needs.
Digital accessibility is an ongoing journey. At Richmond upon Thames Flowers, we regularly review and update our website to identify and resolve any accessibility issues. We perform user testing, accessibility audits, and stay updated on best practices and new technologies to ensure our services remain accessible for our diverse Richmond upon Thames community.
If you experience any difficulty using the Richmond upon Thames Flowers website or have feedback about accessibility, we encourage you to reach out to us for support. Your input is valued and helps us to continually improve the site. Please use the contact options provided on our website, and a member of our team will respond promptly to assist you. Our aim is that all Richmond upon Thames customers can access and order Richmond upon Thames Flowers online with ease and confidence.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
